Membership and Events Team Coordinator

Edinburgh (Working from home)

£23,000 to £25,000

(working from home)

Our Client, a membership association supporting landlords and letting agents throughout Scotland are looking for a new team player who is self-motivated, happy to get involved in all aspects of their work and willing to provide their members with the care that they expect.

If you have excellent attention to detail, strong IT skills and have a background in Customer Care this could be the opportunity for you.

Previous Event Management experience is desirable.

Full remote home working set-up in place for all Team Members.

Our Clients’ work covers everything from day to day enquiries from their members, organising branch meetings to working together as a team on national conferences which are usually held each year (currently on pause due to the pandemic, however, this will be re-launched)

 

Main Tasks

  • Answering incoming calls and emails – membership queries, passing on members for advice service, taking payments for membership and events
  • Outgoing customer care calls
  • Membership database administration
  • Updating social media and web pages
  • Assist with event marketing
  • Assist and support online and in person events and conferences.
  • Design and development of membership projects
  • Assist and support membership and events manager with day to day duties, and deputise in their absence
  • Overseeing and management of online reviews
  • Management and processing of TradePoint cards
  • Assist and support training of new members of the team


About you…

  • organised and self-motivated
  • Have excellent telephone manner
  • Have excellent attention to detail
  • Have excellent IT skills
  • Have previous experience in a customer care environment
  • Previous event management experience desirable

 

Hours, terms and conditions

Full time hours 35 hours per week
Monday to Friday 9.00am to 5.00pm with one hour lunch break.
Holidays 35 days per annum (including public holidays)

Location:  Working from home

 

  • Apply here