Operations Manager


Salary Guide: £29,757 - £31,577 (Full time 35 hours per week)

Our client is keen to secure a ‘switched on’ Operations Manager as part of this Professional Team.

The Operations Manager will oversee a highly effective and experienced team and daily activities of the business. As an ideal candidate, you’ll be highly skilled in human resources, finance, and team management.

Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team.

Your ultimate responsibility is to increase the operational efficiency.

 Main Responsibilities

  • Maintain constant communication with the Director, other managers, and partner companies to ensure the smooth running of the company
  • Develop, implement, and review operational policies and procedures.
  • Lead, motivate, and support a small team within a time-sensitive and demanding environment, including setup and implementation of staff training and development.
  • Help promote a company culture that encourages top performance and high morale.
  • Ensure operational activities remain on time and within budget
  • Identify opportunities and address challenges for the organisation
  • Oversee budgeting, reporting, planning, and auditing.
  • Oversee the smooth back-office support of financial aspects of the Company training programmes
  • Manage timely data collection to achieve productivity and assist development
  • Work closely with the Director with regards to company compliance, legal and safety requirements to make sure activities remain compliant
  • Develop effective relationships with key partners.
  • Oversee timely updates of weekly, monthly, and quarterly company reports.
  • Track staffing requirements and oversee the hiring of new employees when required.

Essential Skills and Requirements

  • Degree in operations management or equivalent experience in business administration, or related field
  • 2+ years’ proven experience in an operations management position
  • In-depth understanding of financial management, strong budget development and oversight skills.
  • Excellent ability to delegate responsibilities while maintaining organizational control of company operations and customer service
  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Working knowledge of webinar platforms e.g. Zoom, Teams
  • Strong IT skills, including database development.

Preferred Skills

  • Background in training and development
  • Understanding of membership organisations
  • Experience with WordPress
  • Apply here